People

Change takes hold
when people are
brought along.

We help organizations build the capability, structure, and
culture their people need to change with the business.

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Our Capabilities

Where we can help.

Our people work spans five areas, each one addressing a different part of what it takes to build an organization whose people are ready for what is being asked of them.

Click a capability to explore.
People
Change Management

Good change management balances methodology with human judgment.

Following a process isn’t enough. We help organizations read the room, build genuine buy-in, and manage the human side of a transition so that the change takes hold.

Common Challenges

  • A big change is coming, and the organization isn't confident it's ready for it.
  • The organization has been through a lot of change, and people are tired and resistant.
  • Initiatives launch, but the organization never really adopts them.
Organizational Design

How you're organized determines what you're capable of.

Organization design problems don’t usually look like a design problem. They show up as slow decisions, duplicated effort, and teams pulling in different directions. We help organizations get clear on how they’re structured, how accountability is allocated, and how decisions get made, so the whole organization can move toward the same destination.

Common Challenges

  • The structure is holding the organization back from how it needs to operate.
  • Accountability is unclear and leads to confusion, delays, and duplicated effort.
  • The organization outgrew its current structure, and now it's slowing things down.
Culture Transformation

Your culture is not accidental. Neither are the results it's producing.

Culture rarely announces itself as the problem when it’s holding an organization back. We help leaders diagnose what’s driving their culture, get aligned on what needs to change, and do the intentional work to move it in a direction that better supports its mission.

Common Challenges

  • Culture isn't where it needs to be, but it's not clear how to change it.
  • Values have been defined, but they're not showing up in how people actually work.
  • A significant change is underway, and there's uncertainty about what it will do to the culture.
Training & Adoption

Training rarely fails from a lack of understanding. It fails from a lack of application.

Most training programs teach people what’s changing. Fewer prepare them to work differently because of it. We help organizations build training and adoption programs tied to real work, measure whether day-to-day behavior is actually shifting, and get their teams ready for what’s next.

Common Challenges

  • A new system or process has been rolled out, but people aren't using it the way they're supposed to.
  • Investing in training doesn't seem to change how people are actually working.
  • A big implementation coming, and there's uncertainty about whether the organization is ready for it.
Workforce Readiness

The skills that built your organization may not be the ones that will help grow it.

Organizations that stay competitive are the ones that invest in their people’s ability to grow with the work. We help organizations pinpoint where capability gaps exist, build the structures to close them, and develop their people at the pace the market demands.

Common Challenges

  • The workforce needs new skills to stay competitive, but no one owns the plan to build them.
  • Teams know what's expected of them, but struggle to apply it consistently.
  • There's no system for developing people's skills over time.
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We’ve been talking about our strategy for three years. The Gunter Group helped us to stop talking and start deciding. Within six months we had a direction the whole leadership team actually believed in–and could explain.”
– Chief Strategy Officer Regional Healthcare System

Results that reflect the work behind them.

95%

of employees don't understand their company's strategy.

85%

of leadership teams spend less than one hour per month on strategy.

45%

of executives say organizations fail to track strategy execution.

Our impact and perspectives

People Insights

Resource
People

Change management, built to fit how your organization actually works

Read more
Podcast
People

Driving ERP success through change management.

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Case Study
People Healthcare

Built once to be repeated: an ERP playbook for what came next.

Read more
See all insights & perspectives
Our Experts

Meet the people leading this work.

Our people engagements are led by practitioners with real experience on the human side of organizational change. They know the pressures, understand what it takes to bring people along, and stay invested in the outcome.

Jenna Train

Principal,
People Practice Leader

Jenna has spent much of her career inside the retail industry, from Nike and Columbia Sportswear to global engagements with Walmart, The Home Depot, and Sobeys.
She knows how retail organizations make decisions and where change typically gets stuck between corporate and the field. Her work helps retail leaders build the structures and capabilities that hold up after the program ends.

Jim Calko

Principal,
Execution Practice Leader

Jim has led some of The Gunter Group’s largest retail and footwear engagements, including multi-year programs for global sportswear brands across digital, ad tech, content planning, and contact center transformation. He understands how fast retail moves and how quickly disciplined execution becomes the difference between a launch that lands and one that doesn’t. Retail clients rely on him when the business pressure won’t wait.

Work With Us

Ready to bring your strategy to life?

The right strategy is specific to you. Tell us where you are and what you are trying to accomplish. We'll tell you how we can help get you there.

Let's talk