For more than 18 years, Jim has been leading diverse teams in the military, retail/e-commerce, and health care sectors. Jim has spent years driving change in a variety of areas within various client organizations with a focus on leading teams through digital transformation. Jim has led program and project teams, coached Agile teams and product managers, as well as worked with teams through new product development, process improvement, and developing communications strategy. Jim serves as TGG’s Agile Services Lead and holds an M.B.A. from the University of Portland, an M.A. in Human Relations from the University of Oklahoma, and a B.A. in Political Science from Youngstown State University. He is also a certified Scrum Master, SAFe Agilist, Agile Coach and Gallup Clifton Strengths Coach.